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privacy policy

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number, credit card information, or tax file number. You may, however, visit our site anonymously.

What do we use your information for?
Any of the information we collect from you may be used in the following ways:

To personalise your experience
Your information helps us to better respond to your individual needs.

To improve our website
We continually strive to improve our website offerings based on the information and feedback we receive from you.

To improve customer service
Your information helps us to respond more effectively to your customer service requests and support needs.

To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever without your consent, other than for the express purpose of delivering the product or service requested.

To administer a contest, promotion, survey, or other site feature

To send periodic e-mails containing
important information, responses to enquiries, and/or other requests or questions.

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access it, or place an order.

We provide the use of a secure server. All credit-card data and other sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider’s database, which is accessible only to those who are both authorised with special access rights to such systems and required to keep the information strictly confidential

After a transaction, all sensitive, private information (credit card and tax file numbers, financials, etc.) is expunged from our servers.

Do we use cookies?
Yes. (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser, with your permission, that enable the site’s or service provider’s systems to recognise your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart and to understand and save your preferences for future visits.)

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information strictly confidential. We also may release your information when we believe release is necessary to comply with the law; to enforce our site policies; or to protect ours or others’ rights, property, or safety. However, visitor information that is not personally identifiable may be provided to other parties for marketing, advertising, or other lawful uses.

Third-party links
Occasionally, at our discretion, we may include or offer on our website some products or services from other companies’ sites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of linked sites. Nonetheless, we seek to protect the integrity of our own site and welcome any feedback about these third parties.

Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (the Children’s Online Privacy Protection Act). We do not collect any information from anyone under 18 years of age. Our website, products and services are all directed to persons who are at least 18 years old or older.

Terms and Conditions
Please also visit our Terms and Conditions section, establishing the authorised use, disclaimers, and limitations of liability governing the use of our website, at: https://magicalbutter.com.au/terms-and-conditions.

Your consent
By using our site, you consent to this Privacy Policy.

Changes to our Privacy Policy
If we change our Privacy Policy, we will post those changes on this page.

Contact us
If there are any questions regarding this Privacy Policy, please contact us using the information below:

Customer Service and Support: 6/118 East St., Rockhampton QLD 4700

Telephone: 1800 420 420

E-mail: support.au@magicalbutter.com

Worldwide Headquarters: 2225 1st Ave. S., Seattle WA 98134 USA

Copyright © 2013 MagicalButter.com, PBC (Public Benefit Corporation)

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